1. The client is requested to fill out a request form/ provide the necessary details and requirements of the project, or contact the CEO via WhatsApp. After understanding basic policies, send your project details to that number.
2. The project is offered to our writer panel.
3. The selected writer checks the requirements of the project and lets the department know his/her consent.
4. The writer has the right to ask for any relevant material, such as research materials, findings, data, referred books, articles, etc., in order to complete the project.
5. Once the writer accepts the project, the department discusses the price with the client.
6. The client will be informed about the proposal acceptance with all the rules and policies from the department of Content Writing.
7. The client confirms the project with a 50% advance payment.
8. The client can discuss any issues and know about the progress of the project through a group chat on WhatsApp with the Content Manager/ CEO.
9. A minimum of 3 days should be given to complete a general project of 1000 words. Other projects have specific time requirements. 
10. The writer hands over the project to the department 2 days earlier than the submission deadline. 
11. The departmental Head checks and guides the writer for any corrections needed and submits the project along with the Turnitin Plagiarism report on time.
12. Before handing over a project, the department checks if it meets all the requirements of the client, including:

1. Plagiarism check (With Turnitin)
2. AI check (With Turnitin)
3. Grammar check (Grammarly Premium)
4. Word count
5. Format and style
6. Reference and citation
7. And all the mentioned requirements were agreed upon with the client.

13. Clients must pay the remaining 50% once the department has demonstrated 50% of the project. For SOPs and related services, the remaining 50% must be paid after a full verbal explanation via voice call. Full payment is required to access the SOP and any related files.

14. Though the company takes advance payment, it provides the writer a fee when a client takes the project with 100% satisfaction.

15. Generally, the department will not accept projects under 1000 BDT.

16. Only the Lilac Group members will get the service. So, new clients will get a free registration after being provided with an advance payment for their project. Additionally, every client will get a WhatsApp group where they can discuss their running project with a manager, 2 COO and a CEO on that group.

Additional Policy for Thesis Agreement

 17. The client must provide chapter names and research findings.

  18. The client can pay in installments.  40% in advance, 20% after ⅓ of the work, 20% after ⅔ of the work, and the final 20% after the project is completed. 

19. The client can check the project and ask for any minor corrections up to 2 times after receiving the project within 2 weeks, but cannot add any extra requirements. 

20 . The silver project will be within 2500 words. After 2500 words, the project will be counted as a gold package.